How are Kubernetes.md and RunCloud.AI related?
Kubernetes.md is our service brand for Moldova and Romania. Everything runs on the RunCloud.AI platform, operated by the same team.
Where does the infrastructure run and who operates it?
The RunCloud.AI platform runs in data centers in Timișoara (Romania, European Union) and Chișinău (Republic of Moldova) and is operated entirely by the RunCloud.AI engineering team. At packages M and L, the infrastructure can also run in another public cloud, for example AWS, Azure or DigitalOcean, or in an on-premise or hybrid setup. The setup is agreed in the quote. You choose the region when you sign.
What does “managed” mean, and what stays my responsibility?
The RunCloud.AI engineering team operates the infrastructure layer: Kubernetes clusters, nodes and networking, managed databases, backups, monitoring and incident response. Your team stays responsible for the application code, container images and deployment manifests, and for product decisions. Help with containerizing an application, building CI/CD pipelines or migrating an existing application is offered separately, as a fixed-price service or within the DevOps as a Service packages.
Do you offer support after implementation?
Yes. After implementation we offer a support subscription for applications, services and the entire infrastructure, on the RunCloud.AI platform or in a hybrid setup. In our projects we provide 9x5 support with 24/7 on-call.
How are platform packages different from fixed-price services?
Packages are monthly subscriptions for continuously operated infrastructure. Fixed-price services are one-off projects with a clear scope and duration, such as a migration or an audit. You can combine them.